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58 South Service Road
Suite 150
Melville, New York 11747

About Bouchard Bouchard is a total service oil barging company. We are the only barge company in New York State with 24-hour office service, year round. Since our incorporation in 1918, progressive thinking and a strong commitment to service has fostered Bouchard's continued growth and greater recognition. Today, we stand firm by our founding father's original philosophy that, in order to best serve our customers, we must stay abreast of the times and industry's changing needs. While increased regulations and modern technological advances within our industry have affected change among our competitors, Bouchard remains ahead, both in its application of these advancements, and its greater commitment to the petroleum industry.		Larger Image
		Our fleet is faster, larger and better equipped than ever before. We've upgraded our barges with hot oil systems to maintain the loaded temperature of the cargo through voyage and discharge time. This new heating system greatly reduces downtime and product loss while increasing efficiency. We've overcome the obstacles by applying sound fiscal judgment and foresight. When towing costs became too great, we built our own tugs, which provided our customers with a more cost-effective service. After World War II, when the nation began the transition from coal to oil, our company too made the change. Now, as the energy industry goes through a period of even greater change, Bouchard continues to look toward the future with progress and adaptation in mind. Through the years, however, two things will always remain constant-our commitment to our customers, and a strong corporate identity founded on a legacy of barging experience and a fervent family pride.

Bouchard Affiliates, from the top of senior management to our vessel
crews, shall strive to achieve the following corporate objectives:

· Safest working environment possible

· Zero incidents impacting the environment

· Zero injuries within the fleet and ashore

All employees will work diligently to achieve the highest level of
profitability which can only be achieved through a rigid adherence to
the above corporate objectives.

Profitability can only be achieved with crewmember and management
commitment to this mission statement.

Hi Pat,

I don’t think I can properly convey my absolute gratitude for the kindness and selflessness shown by you, the crew of Morton Bouchard IV, as well as Mr. Bouchard. When Benjamin and I walked down Pier 17 to see the ship in all her beauty, waiting just for us to board, we were speechless! Ben just kept looking over at me in complete disbelief. The crew was beyond gracious, showing us all around the ship and allowing us to pick our route around Manhattan. So now, instead of sitting on the East River, near Hell’s Gate and wondering what that passage is like, Ben and I can both say that we coursed through it! And the birthday cake was just too much! I have never seen a person more touched or blissful than Ben, this year on his birthday. We both agree that this experience was on of the best we have ever had!

I have not, for one moment since Friday, seen a smile leave Ben’s, nor my face. I have you, and Bouchard Transportation to thank for this. I have heard him tell the Bouchard tug story about 50 times since Friday, and I expect this number to only grow every day from now on, and it makes me so proud and so happy!

Although it is probably of little value to you, if there is ever any way that I can return such an enormous favor; please don’t hesitate to ask. I am more than indebted to you, the crew, Mr. Bouchard and Bouchard Transportation as a whole. Such an act of kindness speaks volumes of your entire company.

Could you, by chance provide me with an address to both the crew (Pat, Gerard, Chuck) and Mr. Bouchard as well? I would really like to write them personal thank you’s, and I know Ben would like to as well.

Again Pat, thank you so much for showing such kindness; I had the greatest time!

Sincerely,

Jessica Phelps